Welcome to the Feedback Form tool! This powerful feature lets you create custom questionnaires to collect structured feedback from your playtesters. Whether you're running a closed beta, gathering user testing data, or collecting post-game feedback, this tool makes it easy to design forms and analyze responses.
What is the Feedback Form Tool?
The Feedback Form tool allows you to:
Create custom questionnaires with various question types
Share forms easily via links or QR codes
Collect responses from external testers (no login required)
View and manage all feedback in one place
Activate or deactivate forms as needed
Perfect for playtesting sessions, user research, and gathering structured feedback on your games!
Getting Started
Step 1: Access the Feedback Form Tool
Navigate to your playtest: Playtests → [Your Game] → [Playtest]
Click on the Feedback Form tab
You'll see the feedback form management interface
Step 2: Create Your First Form
Click the "Create Form" button in the top right
Enter a Form Title (e.g., "Beta Test Feedback")
Optionally add a Description (e.g., "Help us improve our game!")
Start adding questions (see below)
Click "Create Form" when ready
Note: Every form automatically includes "Your Name" and "Your Email" fields. These cannot be deleted and are always required.
Understanding Question Types
The tool offers 9 different question types to help you collect the right kind of feedback:
1. Short Text
Best for: Names, short answers, single-word responses
Single-line text input
Perfect for quick answers
Example: "What's your favorite color?"
2. Long Text/Comment
Best for: Detailed feedback, explanations, open-ended responses
Multi-line text area
Great for detailed feedback
Example: "What did you like most about the game?"
3. Rating
Best for: Numeric ratings, satisfaction scales, engagement levels
Visual rating interface
Rating Types:
Auto (Default) - Automatically chooses best display
Stars ⭐⭐⭐⭐⭐
Smiley Faces 😊
Hearts ❤️
Numbers 1-5
Customizable range: Set minimum and maximum values (1-10)
Optional labels: Add descriptions for min/max (e.g., "Not engaged" to "Very engaged")
Example: "Rate your overall experience (1-5 stars)"
4. Yes/No
Best for: Binary questions, simple choices
Radio buttons with Yes/No options
Quick decision questions
Example: "Would you recommend this game to a friend?"
5. Dropdown
Best for: Single choice from many options
Dropdown menu with multiple options
Saves space when you have many choices
Example: "Which game mode did you prefer?" (with options like Campaign, Multiplayer, Co-op)
6. Multiple Choice
Best for: Single choice from a list
Radio buttons showing all options
All choices visible at once
Example: "What device did you play on?" (Mobile, Tablet, Desktop)
7. Checkboxes
Best for: Multiple selections allowed
Checkboxes for selecting multiple options
Users can choose all that apply
Example: "Which features did you enjoy?" (Story, Graphics, Music, Multiplayer)
8. HTML Content
Best for: Rich text, images, formatted content
Add HTML content to your form
Use for instructions, images, or formatted text
Supports HTML tags like
<p>,<img>,<strong>, etc.Example: Add game screenshots or formatted instructions
9. Separator
Best for: Visual organization, grouping questions
Visual divider between questions
Helps organize long forms into sections
No input required from users
Building Your Form
Adding Questions
Click "Add Question" button
Select the question type from the dropdown
Enter your Question Title (required)
Optionally add a Description (appears before the question)
Toggle "Required question" if users must answer
Configure type-specific options (see below)
Click "Save Question"
Configuring Question-Specific Options
For Rating Questions:
Choose Rating Type (Stars, Smileys, Hearts, Numbers, or Auto)
Set Minimum Rating (default: 1)
Set Maximum Rating (default: 5)
Optionally add Minimum Description (e.g., "Not engaged")
Optionally add Maximum Description (e.g., "Very engaged")
For Dropdown, Multiple Choice, or Checkboxes:
Add options one by one
Type an option and click the + button
Edit options by clicking in the input field
Remove options with the trash icon
At least one option is required
For HTML Content:
Enter your HTML code (e.g.,
<p>Welcome to our feedback form!</p>)Use any valid HTML tags
Perfect for images:
<img src="url" alt="description" />
For Separator:
No configuration needed
Just adds a visual break
Organizing Questions
Drag and Drop Reordering:
Click and hold the grip handle on the left of any question
Drag it to a new position
Release to drop it in place
Questions are automatically saved in the new order
Tips for Organization:
Start with name and email (automatically included)
Group related questions together
Use separators to divide sections
Put most important questions first
End with optional detailed feedback
Editing and Deleting Questions
Edit a Question:
Click the Edit button (gear icon) on any question card
Modify the question settings
Click "Save Question"
Delete a Question:
Click the Delete button (trash icon) on any question card
Confirm deletion
Note: Name and Email fields cannot be deleted
Managing Your Forms
Form Status
Each form has an Active/Inactive status:
Active (Green Badge): Form is live and accepting responses
Inactive (Red Badge): Form is paused and not accepting responses
To Change Status:
Click "Activate" or "Deactivate" button on any form
Status changes immediately
Why Deactivate?
Temporarily stop accepting new responses
Keep forms available for reference
Re-activate anytime to resume collection
Editing Forms
Click the "Edit" button (gear icon) on any form
Modify the form title or description
Add, edit, or reorder questions
Click "Update Form" when done
Important: Editing a form doesn't affect existing responses. You can modify questions and save changes anytime.
Deleting Forms
Click the Delete button (red trash icon) on any form
Confirm deletion in the dialog
Warning: This permanently deletes the form and all its responses
Before Deleting:
Export or save any important responses
Consider deactivating instead if you might need it later
Sharing Your Forms
Getting Your Form Link
Find your form in the list
Click "Copy Link" button
The form URL is copied to your clipboard
Share this link with your testers
Form URLs look like:
No Login Required:
Testers can access forms directly via the link
No account needed to submit feedback
Works on any device
Using QR Codes
Each form automatically generates a QR code:
View QR Code: The QR code appears on the left side of each form card
Download QR Code: Click the QR code image to download a high-resolution PNG
Print and Share: Print QR codes for in-person playtesting sessions
Display: Show QR codes at events, conventions, or testing sessions
QR Code Tips:
Print large enough to scan easily
Test the QR code before printing
Include a short URL below the QR code as backup
Use for physical events and printed materials
Opening Forms
Click "Open" to view your form as testers will see it:
Opens in a new tab
See exactly what testers experience
Test the form yourself before sharing
Verify all questions work correctly
Viewing Responses
Accessing Responses
Click "View Responses" on any form
The form expands to show all submissions
Responses are listed chronologically (newest first)
Understanding Response Cards
Each response shows:
Header Information:
Respondent Name (or "Anonymous" if not provided)
Submission Date & Time
Email Address (clickable mailto link if provided)
Response Content:
All question titles with corresponding answers
Long answers displayed in full
Short answers shown inline
Responses organized clearly
Managing Responses
Reload Responses:
Click "Reload" button to refresh the list
Check for new submissions
Updates in real-time
Email Respondents:
Click the email address button on any response
Opens your email client with their address
Perfect for follow-up questions
Close Responses View:
Click "Close" to collapse the responses section
Form card returns to normal view
Best Practices
Form Design
Keep It Focused:
Limit to 10-15 questions for best response rates
Focus on most important feedback areas
Remove unnecessary questions
Question Order:
Start with easy questions (name, email)
Put important questions early
End with optional detailed feedback
Use separators to organize sections
Question Types:
Use Short Text for quick answers
Use Long Text for detailed feedback
Use Rating for quantitative data
Use Multiple Choice for structured choices
Use Checkboxes when multiple answers are valid
Collecting Feedback
Before Sharing:
Test your form yourself
Verify all questions work correctly
Check that required fields are marked
Ensure form is active
Sharing Strategies:
Email: Send form links via email
QR Codes: Print for in-person sessions
Social Media: Share links on platforms
Website: Embed or link from your site
Response Management:
Check responses regularly
Follow up with testers via email
Export data if needed for analysis
Keep forms active during active testing periods
Question Writing
Write Clear Questions:
Use simple, direct language
Avoid jargon or technical terms
Be specific about what you want
Keep questions concise
Use Descriptions:
Add context with question descriptions
Explain what kind of feedback you need
Provide examples if helpful
Required vs. Optional:
Mark essential questions as required
Leave detailed feedback optional
Balance required questions (too many = abandonment)
Common Use Cases
Post-Playtest Survey
Structure:
Name & Email (automatic)
Rating: "Overall experience" (1-5 stars)
Multiple Choice: "Favorite game mode?"
Checkboxes: "What did you enjoy?"
Long Text: "What would you improve?"
Yes/No: "Would you play again?"
Feature Feedback Form
Structure:
Name & Email (automatic)
Dropdown: "Which feature are you testing?"
Rating: "How easy was it to use?" (1-5)
Long Text: "Describe your experience"
Yes/No: "Did this feature meet your expectations?"
Bug Report Form
Structure:
Name & Email (automatic)
Short Text: "What were you doing when this happened?"
Long Text: "Describe the bug in detail"
Checkboxes: "Platform/Device affected"
HTML Content: Screenshot upload instructions
Troubleshooting
Form not accepting responses:
Check that form is Active (green badge)
Verify the form link is correct
Try opening the form in a new tab
Check that required fields are filled
Questions not appearing:
Make sure you saved the question after adding
Verify form is active
Check that you're viewing the correct form
Try refreshing the page
Responses not showing:
Click "Reload" to refresh responses
Verify form is active and receiving submissions
Check that you're viewing the correct form
Clear browser cache if needed
QR code not working:
Ensure QR code is large enough to scan
Check lighting conditions (bright, even light)
Verify QR code image downloaded correctly
Test the link manually to ensure it works
Can't edit questions:
Make sure you clicked "Edit" on the form first
Verify you have permission to edit
Try refreshing the page
Check that form isn't being edited elsewhere
Form link not copying:
Try clicking "Copy Link" again
Check browser clipboard permissions
Manually copy the URL from the address bar
Verify you're on the correct form
Tips for Success
Creating Effective Forms
Start Simple:
Begin with a few essential questions
Add more questions as you learn what works
Test with a small group first
Iterate and Improve:
Review responses to identify missing questions
Edit forms based on feedback patterns
Deactivate old forms and create improved versions
Use Appropriate Question Types:
Match question type to the data you need
Use ratings for quantitative feedback
Use long text for qualitative insights
Use checkboxes for multiple selections
Maximizing Response Rates
Keep Forms Short:
Limit to 10-15 questions maximum
Remove unnecessary questions
Focus on essential feedback
Make It Easy:
Use clear, simple language
Mark only critical questions as required
Provide helpful descriptions
Share Strategically:
Send forms immediately after playtesting
Include clear instructions
Follow up with reminders if needed
Analyzing Responses
Review Regularly:
Check responses frequently during active testing
Look for patterns in feedback
Identify common issues or themes
Follow Up:
Email respondents with additional questions
Thank testers for their feedback
Share updates on improvements made
Export Data:
Copy response data if needed for analysis
Use email addresses for follow-up surveys
Track response rates over time
Privacy and Data
What's Collected:
Responses to all questions
Respondent name and email (if provided)
Submission timestamp
All form data
Data Storage:
Responses stored securely
Accessible only to account owners
Can be deleted with form deletion
Privacy:
Testers don't need accounts
Forms are shareable but responses are private
Email addresses visible only to form owners
Need More Help?
If you encounter issues:
Verify form is active
Check that questions are properly configured
Test form link in a new tab
Ensure required fields are marked correctly
Contact support if you need assistance
Ready to Collect Feedback?
You're all set! The Feedback Form tool makes it easy to gather structured feedback from your playtesters. Create your form, add questions, share the link, and start collecting valuable insights. Your forms are ready to help you improve your games!