How payments work
Who charges your card, when, in which currency, where invoices live, and what happens to your team when a payment fails.
Last reviewed October 11, 2026
Boardssey bills through Stripe: one card, one charge per billing period, and an invoice you can download. This page is for the person who pays for a team and wants to know what to expect on their statement.
What this page helps you do
- Recognize the Boardssey charge and know when it happens.
- Understand which currency you pay in.
- Find your invoices.
- Fix a failed payment and get the team unlocked.
You'll start from your team's Billing page (profile menu > Settings > Billing tab).
Who processes the payment
Stripe handles checkout, cards and invoices for Boardssey. Your card details go to Stripe; Boardssey never stores the full number.
Helpful details
- Key areas: the Stripe checkout page when you start a plan, and the Stripe Billing Portal afterwards (Visit Billing Portal on the Billing page).
- What you can do: replace your card, change your billing name and address, and download invoices in the portal.
- Good to know: the exact text on your card statement depends on your bank, but it names Boardssey.
When you are charged
- Trial: the card is entered at checkout and charged when the 14-day trial ends.
- Monthly: once a month on the same day.
- Yearly: once a year on the same date, at the yearly price (ten months' worth).
- Plan changes: Stripe adjusts the charge for the days left in the current period.
Helpful details
- Key areas: the Billing page reads "Renews every month at ..." (or "every year") with the price.
- What you can do: switch between monthly and yearly in the Billing Portal.
- Good to know: during a trial the Billing page shows Your Trial is ending soon with the date of the first charge.
Currency
Boardssey shows prices in 13 currencies. The currency comes from the country you browse from when you open the plan cards, not from your billing address. Everywhere else you pay in USD.
| Currency | Adventurer | Pathfinder | Oracle | Adventurer (yearly) | Pathfinder (yearly) | Oracle (yearly) |
|---|---|---|---|---|---|---|
| USD $ | 5 | 15 | 35 | 50 | 150 | 350 |
| CAD C$ | 7 | 21 | 49 | 70 | 210 | 490 |
| EUR € | 5 | 15 | 35 | 50 | 150 | 350 |
| BRL R$ | 15 | 35 | 70 | 150 | 350 | 700 |
| JPY ¥ | 490 | 1,490 | 2,490 | 4,900 | 14,900 | 24,900 |
| KRW ₩ | 5,900 | 17,900 | 34,900 | 59,000 | 179,000 | 349,000 |
| CNY ¥ | 25 | 75 | 150 | 250 | 750 | 1,500 |
| GBP £ | 3.99 | 11.99 | 26.99 | 39.99 | 119.99 | 269.99 |
| MXN | 85 | 255 | 595 | 850 | 2,550 | 5,950 |
| AUD A$ | 5 | 15 | 30 | 50 | 150 | 300 |
| NZD NZ$ | 7 | 21 | 42 | 70 | 210 | 420 |
| TWD NT$ | 99 | 299 | 599 | 999 | 2,999 | 5,990 |
| THB ฿ | 115 | 345 | 690 | 1,150 | 3,450 | 6,900 |
Helpful details
- Key areas: the plan cards on sign-up and on the Billing page.
- What you can do: nothing to set; the currency is picked for you.
- Good to know: the currency stays with the subscription once it is created.
Invoices
Every charge produces an invoice in the Stripe Billing Portal.
Helpful details
- Key areas: the invoice list at the bottom of the portal, each with a PDF.
- What you can do: edit the billing name and address that print on future invoices.
- Good to know: invoices show every line Stripe charged, including any tax that applies in your country.
When a payment fails
If a charge fails (expired card, bank decline), Stripe retries and emails you. While the subscription is not active, your team is locked: every page redirects to the Billing page, which shows Past Due or Unpaid.
Helpful details
- Key areas: the Billing page status badge and Visit Billing Portal.
- What you can do: update the card in the portal. As soon as the payment succeeds the team opens again; nothing is deleted in the meantime.
- Good to know: this is a full lock, not a read-only mode. Fix a failed payment the day you notice it so teammates are not stopped mid-work.
Tips & common questions
Can I pay by bank transfer or invoice? Standard plans are card only, through Stripe. For other arrangements, contact us through the chat bubble.
Is there a receipt for the trial? No. Nothing is charged during the trial, so the first invoice comes with the first charge.
I have several teams. Can I pay for them together? No. Each team has its own subscription and its own invoices.
My company needs a tax form from Boardssey. Ask through the chat bubble and tell us what you need.
Can I change the currency later? Not on an existing subscription. The currency is fixed when the subscription is created.